Hb baji FAQ — Answers to all your questions, right here

No. Under hb baji's rules, each person may only register one account. Attempting to open multiple accounts from the same mobile number or device may result in all accounts being suspended. Play by the rules — it's better for everyone.

Yes. Once registration is complete, verify your mobile number and you can log in and start playing right away. Note that KYC verification may be required for deposits and withdrawals.

After logging in, you can update your email, password, and some personal details from Profile Settings. To change your mobile number or name, you'll need to contact customer support. If your KYC verification is complete, additional verification may be required for certain changes.

The minimum deposit at hb baji starts from just BDT 500, making it accessible for players of any budget. Maximum deposit limits may vary depending on your payment method and account level. Visit the deposit page for the latest information.

Deposits are usually instant, but occasionally may take 5-15 minutes due to bank or payment gateway processing. Refresh the page and wait. If your balance hasn't updated after 15 minutes, contact support with a screenshot of the transaction.

KYC (Know Your Customer) verification is there to protect you. It confirms that you are the rightful account owner and prevents anyone else from withdrawing your funds. Simply submit a copy of your National ID or passport to complete KYC.

The minimum withdrawal amount at hb baji is BDT 500. Winnings from bonuses generally require a specific Wagering Requirement to be met before withdrawal. See the terms and conditions page for full details.

A Wagering Requirement is a condition that specifies how many times you must wager your bonus amount before making a withdrawal. For example, if you receive a BDT 1000 bonus with a 10x WR, you will need to place a total of BDT 10,000 in bets before you can withdraw. Each bonus may have a different WR, so always read the terms carefully before claiming a bonus.

Share your referral link with friends or acquaintances. When they register using your link and make their first deposit, you will receive a referral bonus. You can find your referral link in your profile settings.

Yes, all games on hb baji are completely fair. RNG (Random Number Generator) technology ensures every outcome is entirely random and cannot be manipulated. All our games are audited by accredited third-party organizations.

If you lose connection, the game will pause temporarily. Once you reconnect, you can pick up right where you left off, and any active bets remain secure. That said, a stable internet connection is recommended for live games.

Click "Forgot Password" on the login page. Enter your registered mobile number or email address. You'll receive an OTP or a reset link. Use it to set a new password. The whole process takes under 5 minutes.

If your account is suspended, contact customer support immediately. Accounts are typically suspended due to pending KYC verification, detection of suspicious activity, or a violation of platform rules. The support team will review the matter promptly.

Yes, the hb baji website is fully responsive. You can play directly on any desktop or laptop using a modern browser (Chrome, Firefox, Safari, or Edge) — no separate software installation required.

Absolutely not. hb baji strictly enforces an 18+ policy. Age is verified at registration, and identity documents are checked during the KYC process to confirm eligibility. Any account found to belong to a minor will be closed immediately.